Km. Lewis, When leaders display emotion: how followers respond to negative emotional expression of male and female leaders, J ORG BEHAV, 21, 2000, pp. 221-234
A leader's emotional display is proposed to affect his or her audience. In
this study, observing a male or female leader express negative emotion was
proposed to influence the observer's affective state and assessment of the
leader's effectiveness. In a laboratory study, a leader's specific negative
emotional tone impacted the affective state of participants in the study.
Negative emotional display had a significant and negative main effect on pa
rticipant assessment of leader effectiveness compared to a more neutral emo
tional display. Further, a significant interaction between leader gender an
d emotion was found. Male leaders received lower effectiveness ratings when
expressing sadness compared to neutrality, while female leaders received l
ower ratings when expressing either sadness or anger. Copyright (C) 2000 Jo
hn Wiley & Sons, Ltd.