Ca. Heflinger et Da. Northrup, Community-level changes in behavioral health care following capitated contracting, CHILD YOUTH, 22(2), 2000, pp. 175-193
As capitated managed care contracts are becoming more prevalent in the deli
very of behavioral health services, it is important to review community exp
eriences with these contracts. A survey of all community agencies in one ar
ea that provided or interacted with behavioral health services for children
and adolescents was administered during the implementation of a clinically
-managed demonstration and again four years later after the transition to a
capitated managed care contract. The following changes were reported under
the capitated contract: a) problems in service delivery experienced by the
target population increased; b) quality of behavioral health and related s
ervices available decreased; (c) service system performance decreased, (d)
the extent to which goals of an effective behavioral health service system
were being attained was also rated as significantly decreased; and (e) coor
dination of services for the target population and collaboration among prov
iders declined.