Objective: This article evaluates barriers to treatment reported by adults
with social anxiety who participated in the 1996 National Anxiety Disorders
Screening Day. Method: The background characteristics of screening day par
ticipants with symptoms of social anxiety (N=6,130) were compared with thos
e of participants without social anxiety (N=4,507). Barriers to previous me
ntal health treatment reported by participants with and without symptoms of
social anxiety were compared. Results: Social anxiety was strongly associa
ted with functional impairment, feelings of social isolation, and suicidal
ideation. Compared to participants without social anxiety, those with socia
l anxiety were significantly more likely to report that financial barriers,
uncertainty over where to go for help, and fear of what others might think
or say prevented them from seeking treatment. However, they were significa
ntly less likely to report they avoided treatment because they did not beli
eve they had an anxiety disorder. Roughly one-third (N=1,400 of 3,682, 38.0
%) of the participants with symptoms of social anxiety who were referred fo
r further evaluation were specifically referred for an evaluation for socia
l phobia. Conclusions: Social anxiety is associated with a distinct pattern
of treatment barriers. Treatment access may be improved by building public
awareness of locally available services, easing the psychological and fina
ncial burden of entering treatment, and increasing health care professional
s' awareness of its clinical significance.