The clinical value compass: Achieving benchmarking and quality improvementin aged care

Quality measurement and benchmarking in aged cave presents several challeng es. A model which addresses this by linking four dimensions of outcomes has been developed - the Clinical Value Compass (CVC). A CVC was developed for stroke rehabilitation and measured across four sites. The CVC teas well ac cepted by the treatment teams and proved practical to measure. The results revealed differences in practices and client groups that led to a closer an alysis of process and subsequent changes in these processes. Remeasuring of the CVC is required to demonstrate improved outcomes arising from these pr ocess changes.