We discuss the calculation of ionization rates of helium using time-depende
nt solutions of the full-dimensional Schrodinger equation in conjunction wi
th time-dependent solutions of a single active electron (SAE) model of heli
um. The SAE model is a one-electron atom with a non-Coulombic effective pot
ential that can be tuned in certain limits to give near quantitative agreem
ent with the results of the full-dimensional integration. We show how the t
uned SAE model can be used to improve the accuracy and reliability of the c
alculations of ionization cross sections. In addition we consider a case in
which failure of the SAE model can be attributed to strong correlation eff
ects in laser-driven helium, specifically interaction with an intermediate
doubly excited (autoionizing) state of helium.