The death of Princess Diana set in train a series of official and popular r
esponses which are broadly consistent with Durkheimian ideas of civic ritua
l. Mass media accounts of Princess Diana's purportedly extraordinary appeal
are speculative, lack methodological foundation, and fail to give adequate
consideration to potential variability in responses to her life and death.
In order to explore popular understandings of Diana, focus groups were con
ducted in Australia with Anglo-Celtic women of different ages within three
weeks of her death and funeral. The women professed a diversity of orientat
ions and experiences towards Diana. Significant barriers to identification
with Diana included a wealth gap between her and the participants in the st
udy, the routine nature of charity work and suffering for many ordinary peo
ple, the irresponsible circumstances of her death and reflexivity about the
media as a source of information. Sources of identification included her p
hysical and character attributes, the mothering role and the universal trag
edy of death. There was no support in the transcripts for the view that wom
en identified with Diana as a feminist heroine. Caution is expressed about
both the generalisability of the results of the study to other groups of wo
men and also the comparability of the study with data collected at other po
ints in time.