R. Elford et al., A randomized, controlled trial of child psychiatric assessments conducted using videoconferencing, J TELEMED T, 6(2), 2000, pp. 73-82
We used a PC-based videoconferencing system to conduct child psychiatry ass
essments. The telecommunications link was six digital lines, giving a total
bandwidth of 336 kbit/s. Twenty-three patients (aged 4-16 years), accompan
ied by their parents, completed two psychiatric assessments, one via videoc
onferencing and another face to face (FTF). The order of assessments was ra
ndomized. Questionnaires were used to record the diagnosis, treatment recom
mendations and the psychiatrists', patients' and their parents' satisfactio
n with each assessment. An independent evaluator.concluded that in 22 cases
(96%) the diagnosis and treatment recommendations made via the videoconfer
encing system were the same as those made FTF. The psychiatrists stated tha
t videoconferencing assessments were an adequate alternative to FTF assessm
ents and did not interfere with diagnosis. However, the responses from the
psychiatrist satisfaction questionnaire showed that they preferred FTF asse
ssments. No significant difference was found in the patients' or parents' s
atisfaction responses after the two types of assessment. The majority of ch
ildren (82%) 'liked' using the telepsychiatry system and six (26%) preferre
d it to a FTF assessment. Most parents (91%) indicated that they would pref
er to use the videoconferencing system than to travel a long distance to se
e a psychiatrist in person.