Bp. Rao, Improving retail effectiveness through technology: a survey of analytical tools for physical and on-line retailers, TECHNOL SOC, 22(1), 2000, pp. 111-122
Information technology can be used as an effective tool in managing problem
s related to the retail supply chain. In this paper, we overview some of th
e common problems retailers face while evaluating alternative technology so
lutions. A survey of available analytical tools is presented. (C) 2000 Else
vier Science Ltd. All rights reserved.