A Swedish version of the Dental Visit Satisfaction Scale

The aims of this study were to translate and analyze the Dental Visit Satis faction Scale (DVSS), which has been developed to measure different aspects of the dentist-patient relationship in the view of the patient. Subjects w ere ordinary dental patients attending dental care in various public dental service clinics (PDS) and patients attending an emergency PDS clinic and a n oral medicine clinic (n = 204). Consecutively, patients were asked to ans wer a questionnaire that consisted of the DVSS and information about dental anxiety age, and gender. The results revealed similar DVSS item/sum of sco res levels as those in precious studies. There was no significant differenc e with respect to gender. High dental anxiety was associated with low DVSS score. Three dimensions were found in the exploratory factor analysis: Info rmation/communication, Understanding/acceptance, and Technical competence. Item 8 was found to have skewed properties according to correlation, reliab ility, and factor analysis. A confirmatory factor analysis with the 9-item DVSS (item 8 removed) revealed a model with 4 dimensions. A general dental satisfaction factor was found, loading on all 9 items, together with the ab ove-mentioned, more narrow factors.