This critical review of British literature explores the phenomenon of acute
childhood illness at home from the parents' perspective. The Literature wa
s searched using four CD-ROM databases: CINAHL, MEDLINE, ASSIA and PSYCHLIT
, augmented by hand searching of current journal issues. Sandelowski's (199
5) stages of qualitative data analysis were used to develop a rigorous appr
oach to conducting qualitative overviews. The majority of childhood illness
is of short duration and takes place in the child's own home. Yet the rese
arch which addresses this area is limited. Mothers constantly monitor their
child's health, identifying illness as a change in behaviour of the child
from their perception of normal. Their usual response to illness is nonprof
essional care, including general nursing care and 'over the counter' medici
nes. When mothers do seek help this is usually from the family doctor. Moth
ers are often dissatisfied with the help and advice they receive. This is p
artially explained by the mismatches which occur concerning the perceptions
of mothers and of health care professionals regarding appropriate use of s
ervices and the needs of these mothers and their children. The literature r
eviewed indicates a need to address the service users perceptions of the se
rvices provided. Areas where further research is required are identified.