Although there have been many studies focusing on the increasingly imp
ortant assessment of patients' satisfaction, few studies have specific
ally addressed this issue for total hip arthroplasty (THA). The goals
of this study were to measure patients' satisfaction with THA and to e
valuate the relationships of expectations and outcome to patients' sat
isfaction. A total of 180 patients were surveyed 2 to 3 years after TH
A about their experiences with THA. Patients cited 45 different expect
ations, which were grouped into five categories reflecting improvement
in pain, walking, psychological state, essential activities, and none
ssential activities. Overall, 89% of patients were satisfied with the
results of surgery. Lower rates of satisfaction were found in patients
who had a better preoperative condition (as measured by the surgeons
with The Hospital for Special Surgery Hip Scale), in patients who expe
cted improvement in nonessential activities, and in patients who repor
ted worse postoperative condition (as measured by self-assessment with
the Hip Rating Questionnaire and the Medical Outcomes Study Short-for
m General Health Survey). Patients were also asked how they came to TH
A. Nearly 50% of patients were first referred to an orthopaedist by fa
mily or friends or based on their own knowledge. Seventy-four percent
either had subsequently referred others for THA or would have done so
if they knew someone with hip pain. This study demonstrates that satis
faction with THA is a complex phenomenon, affected by expectations, ou
tcome, and what patients know about the procedure from their community
network. A better under standing of THA satisfaction will enable bett
er future selection of patients and an additional dimension of outcome
, both of which are important to patients and payers.