Personal communication service (PCS) networks offer mobile users diverse te
lecommunication applications, such as voice, data, and image, with differen
t bandwidth and quality-of-service (QoS) requirements. This paper proposes
an analytical model to investigate the performance of an integrated voice/d
ata mobile network with finite data buffer in terms of voice-call blocking
probability, data loss probability, and mean data delay. The model is based
on the movable-boundary scheme that dynamically adjusts the number of chan
nels for voice and data traffic. With the movable-boundary scheme, the band
width can be utilized efficiently while satisfying the QoS requirements for
voice and data traffic. Using our model, the impact of hot-spot traffic in
the heterogeneous PCS networks, in which the parameters (e.g., number of c
hannels, voice, and data arrival rates) of cells can be varied, can be effe
ctively analyzed. In addition, an iterative algorithm based on our model is
proposed to determine the handoff traffic, which computes the system perfo
rmance in polynomial-bounded time. The analytical model is validated by sim
ulation.