Telematics has the potential to transform Higher Education through creating
a distributed community of tutors and students. Videotutoring is central t
o telematics. enabling personal tutoring to occur at a distance. Within the
context of a post-graduate teacher training course, videotutoring was used
to tutor two students during the first six weeks of their first full-time
school placement. Both ends of the videosignal were recorded. Analysis of t
he tapes used a protocol based upon research into non-verbal communication
(NVC), NVC is as important as verbal communication in the tutorial process.
Findings suggest that the interaction of participants mediated through the
screen was significantly different from face-to-face communication in rela
tion to the two-dimensional image of the screen and the "viewing frame" eff
ect of the physical boundaries of the image, The viewing frame literally se
rved as the proscenium arch of a theatre, Two-dimensionality and the viewin
g frame effect emphasised both the positive and negative elements in inter-
personal communication as represented in Argyle's social skills and Goffman
's theatrical models. The conclusion is that videotutoring can potentially
be a more effective form of tutoring than face-to-face interaction.