A study on the social work advocacy role was conducted with front-line work
ers and directors in 19 hospitals in eastern Ontario. The objectives were t
o learn about the views and experiences of practitioners and to raise aware
ness of the relevance of the social work advocacy role in hospitals. Result
s provide information on the amount of time front-line workers spent on adv
ocacy, the degree of satisfaction of workers and directors with the amount
of advocacy done, the amount and nature of volunteer advocacy, factors whic
h made advocacy difficult, factors which were supportive, and factors which
would improve the advocacy role. Results are reviewed with reference to on
going changes in the hospital and community sectors. Ways in which professi
onal bodies could support the advocacy role of front-line workers in hospit
als are proposed.