Evaluative data, from interviews and two psychometric scales, were gathered
from 16 consumer-survivors employed at the Ten Friends Diner a community-b
ased commercial enterprise in a large Canadian city. The scales were the Se
lf-Efficacy scale (Scherer et al., 1982), and Social Contact scale (Donald
& Ware, 1984). We also interviewed all advisory staff (N = 16) associated w
ith the diner. Generally, longer periods of association with the diner were
related to more favorable self efficacy and social contact scores. Qualita
tive data showed that the consumer-survivors, as well as advisory staff mem
bers, perceived the diner experience to have enhanced the consumer survivor
s' sense of self-reliance and independence. Overall results seemed to suppo
rt the benefits of cooperative commercial activities undertaken by persons
with previous psychiatric involvement.