Although activated sludge process is a very widely used biological pro
cess in wastewater treatment plants (WWTP), and there are properly fun
ctioning control loops such as that of dissolved oxygen, in practice,
this type of plant requires a major time investment on the part of the
operator, involving many manual operations. Treatment plants work wel
l most of the time, as long as there are not unforeseen occurrences. N
ormal operating situations (generally similar to design conditions) ca
n be treated mathematically by using efficient control algorithms. How
ever, there are situations in which the control system cannot properly
manage the plant, and in which the process can only be efficiently ma
naged thanks to the operator's experience. This is a case in which a k
nowledge-based system may be useful. One of the difficulties inherent
to the development of a knowledge-based system is to obtain the knowle
dge base (i.e., knowledge acquisition), specially when dealing with a
wide, complicated and ill-structured field. Among the aims of this wor
k are those to show how semi-automatic knowledge acquisition tools cou
ld help human experts to organize their knowledge about their domain a
nd also, to compare the power of different approaches of knowledge acq
uisition to the same database. In this paper are presented the results
obtained from applying two different classification techniques to the
development of knowledge-bases for the management of an activated slu
dge process.