This paper studies the control of a pH neutralization process by using a ro
bust loopshaping approach. The H-infinity loopshaping method is applied to
calculate an optimal controller. The problem of choosing the desired shape
of the open-loop transfer function needed by this method is addressed by co
nsidering the available uncertainty information and applying graphical loop
shaping ideas. Thus, this methodology considers not only the robustness pro
perties of the shaped plant, but also those of the real plant. The designed
controller was tested in real-time on a bench plant. On-line results show
that the designed control system allows the plant to operate in a range of
pH values, despite variations of the plant parameters, obtaining good perfo
rmance at the desired working points. The methodology presented in this pap
er can be applied to other chemical processes: It is only necessary to cons
ider the possible uncertainty in the nominal model and using available soft
ware to design the controller.