Bundling and competition on the Internet

Citation
Y. Bakos et E. Brynjolfsson, Bundling and competition on the Internet, MARKET SCI, 19(1), 2000, pp. 63-82
Citations number
28
Categorie Soggetti
Economics
Journal title
MARKETING SCIENCE
ISSN journal
07322399 → ACNP
Volume
19
Issue
1
Year of publication
2000
Pages
63 - 82
Database
ISI
SICI code
0732-2399(200024)19:1<63:BACOTI>2.0.ZU;2-I
Abstract
The Internet has significantly reduced the marginal cost of producing and d istributing digital information goods. It also coincides with the emergence of new competitive strategies such as large-scale bundling. In this paper, we show that bundling can create "economies of aggregation" for informatio n goods if their marginal costs are very low, even in the absence of networ k externalities or economies of scale or scope. We extend the Bakos-Brynjolfsson bundling model (1999) to settings with sev eral different types of competition, including both upstream and downstream , as well as competition between a bundler and single good and competition between two bundlers. Our key results are based on the "predictive value of bundling," the fact that it is easier for a seller to predict how a consum er will value a collection of goods than it is to value any good individual ly. Using a model with fully rational and informed consumers, we use the La w of Large Numbers to show that this will be true as long as the goods are not perfectly correlated and do not affect each other's valuations signific antly. As a result, a seller typically can extract more value from each inf ormation good when it is part of a bundle than when it is sold separately. Moreover, at the optimal price, more consumers will find the bundle worth b uying than would have bought the same goods sold separately. Because of the predictive value of bundling, large aggregators will often be more profita ble than small aggregators, including sellers of single goods. We find that these economies of aggregation have several important competit ive implications: 1. When competing for upstream content, larger bundlers are able to outbid smaller ones, all else being equal. This is because the predictive value of bundling enables bundlers to extract more value from any given good. 2. When competing for downstream consumers, the act of bundling information goods makes an incumbent seem "tougher" to single-product competitors sell ing similar goods. The resulting equilibrium is less profitable for potenti al entrants and can discourage entry in the bundler's markets, even when th e entrants have a superior cost structure or quality. 3. Conversely, by simply adding an information good to an existing bundle, a bundler may be able to profitably enter a new market and dislodge an incu mbent who does not bundle, capturing most of the market share from the incu mbent firm and even driving the incumbent out of business. 4. Because a bundler can potentially capture a large share of profits in ne w markets, single-product firms may have lower incentives to innovate and c reate such markets. At the same time, bundlers may have higher incentives t o innovate. For most physical goods, which have nontrivial marginal costs, the potentia l impact of large-scale aggregation is limited. However, we find that these effects can be decisive for the success or failure of information goods. O ur results have particular empirical relevance to the markets for software and Internet content and suggest that aggregation strategies may take on pa rticular relevance in these markets.