Drinking water utilities are facing increasing regulatory pressure to optim
ize treatment processes, particularly the filtration process that is relied
on as a physical barrier to pathogen contamination. In the presence of hig
h concentrations of natural organic matter, traditional coagulation process
es can be inadequate to meet these future standards. In this study, a natur
al water with a high total organic carbon concentration (>6 mg/L) was used
to compare one- and two-stage alum coagulation processes. The two-stage coa
gulation process involved the application of alum at two locations separate
d by approximately 60 s of detention time. Bench-scale experiments were con
ducted with various water quality conditions and verified at the pilot scal
e. The settled-water turbidity was 25% less using the two-stage process, an
d the steady-state filter effluent particle counts for the two-stage proces
s were approximately 50% lower than for the single-stage process. More impo
rtantly, the two-stage process did not exhibit particle breakthrough during
a typical filter run, whereas the one-stage process broke through 3 h befo
re the hydraulic completion of the run. Additional bench-scale experiments
allowed a mechanism for the improved process performance to be proposed.