G. Koole et P. Nain, On the value function of a priority queue with an application to a controlled polling model, QUEUEING S, 34(1-4), 2000, pp. 199-214
We give a closed-form expression for the discounted weighted queue length a
nd switching costs of a two-class single-server queueing model under a pree
mptive priority rule. These expressions are used to do a single step of pol
icy iteration in a polling model with a dynamically controlled switching ru
le, starting from the preemptive priority rule. Numerical experiments show
that this leads to a policy that performs well.