How to lose a customer in a matter of seconds

Authors
Chen, CY Lindsay, G
Citation
Cy. Chen et G. Lindsay, How to lose a customer in a matter of seconds, FORTUNE, 141(12), 2000, pp. 326
Categorie Soggetti
Economics
Journal title
FORTUNE
ISSN journal
00158259 → ACNP
Volume
141
Issue
12
Year of publication
2000
Database
ISI
SICI code
0015-8259(20000612)141:12<326:HTLACI>2.0.ZU;2-F