Many organizations are seeking to improve their competitiveness through the
use of information technology. The industrial strength hypermedia approach
to information management and delivery allows a single multimedia resource
base to be used for a range of applications, and permits a user to have co
ntrolled access to the required information, in an easily accessible and st
ructured manner. The development of an industrial hypermedia application re
quires the adoption of procedures for system design, authoring, and deliver
y. This paper presents a design model that allows the structured developmen
t of industrial strength hypermedia. The authoring approach adopted at Sout
hampton is discussed in this paper, and includes the use of Moduiar-Hyperme
dia Applications and clustering to reduce authoring effort. This approach t
o information management is illustrated by the development of a large-scale
hypermedia information system for Pirelli Cables Ltd, Southampton, UK. In
order to assess user acceptance, trials have been undertaken, the results o
f which are presented.