Chronic heart failure (CHF) is a highly prevalent condition associated with
serious morbidity, intense levels of health services use, and shortened su
rvival. It is also a condition for which ameliorative therapies exist. The
evidence indicates that there is substantial need to change clinical practi
ce and health care delivery for people with CHF and thereby improve their o
utcomes. The goal of the Veterans Affairs (VA) Quality Enhancement Research
Initiative in CHF (CHF QUERI) is to create measurable, rapid, and sustaina
ble improvements in quality of care and health outcomes of veterans with he
art failure. This article describes the current state of knowledge and prac
tice in fare for people with CHF. Using the framework of the 5 steps of the
QUERI process, we point out the gaps in research and practice that must be
filled if the CHF QUERI is to achieve its goal. We relate our recommendati
ons for how the VA can put its research and administrative infrastructure t
o work to fill the gaps. Lessons learned about CHF in the course of the CHF
QUERI will be applicable to all people with heart failure and to all healt
h care systems-VA as well as non-VA-that care for them.