Authors
Citation
Cjf. Candido et Ds. Morris, Charting service quality gaps, TOT QUAL M, 11(4-6), 2000, pp. S463-S472
Citations number
22
Categorie Soggetti
Management
Journal title
TOTAL QUALITY MANAGEMENT
ISSN journal
09544127
→ ACNP
Volume
11
Issue
4-6
Year of publication
2000
Pages
S463 - S472
Database
ISI
SICI code
0954-4127(200007)11:4-6<S463:CSQG>2.0.ZU;2-D