On service improvement capacity index: a case study of the public service sector in Malaysia

Authors
Kadir, SLSA Abdullah, M Agus, A
Citation
Slsa. Kadir et al., On service improvement capacity index: a case study of the public service sector in Malaysia, TOT QUAL M, 11(4-6), 2000, pp. S837-S843
Citations number
6
Categorie Soggetti
Management
Journal title
TOTAL QUALITY MANAGEMENT
ISSN journal
09544127 → ACNP
Volume
11
Issue
4-6
Year of publication
2000
Pages
S837 - S843
Database
ISI
SICI code
0954-4127(200007)11:4-6<S837:OSICIA>2.0.ZU;2-B