Objective: This article examines the perceived helpfulness of treatment com
ponents in comprehensive interdisciplinary pain management programs as they
relate to cost.
Design: Patient satisfaction results assessed by the Treatment Helpfulness
Questionnaire (THQ) and treatment costs were compared for 309 subjects at t
hree comprehensive interdisciplinary chronic pain management centers. All s
ubjects completed the THQ immediately after treatment, and follow-up data w
ere gathered 3 to 6 months after the end of treatment at two of the three c
enters.
Results: Ratings of treatment helpfulness were not found to be related to e
ither demographic or medical variables. Mean THQ ratings for many treatment
modalities did differ significantly between centers, but subjects at all c
enters generally gave higher THQ ratings to psychological and educational t
herapies than to physical therapy and medical modalities both at posttreatm
ent and at follow-up evaluations. More costly treatments generally did not
receive higher ratings than less costly ones. THQ ratings tended to decline
modestly from posttreatment to follow-up evaluations.
Conclusions: For the selected population of patients undergoing comprehensi
ve interdisciplinary pain management, educational and psychological approac
hes received high ratings of helpfulness at a relatively low cost. Further
research is needed to address whether comparative patient satisfaction data
can be used at pain centers to produce improved outcomes at reduced costs.