Product development managers and academics like to assure themselves and ea
ch other that new, product development is one of the most critical areas of
company competence and contributes positively to company success. But does
top management agree? Because if they do not, the consequences will heavil
y influence the resource allocation to product development and career possi
bilities of new product developments manager This study examines how top ma
nagers view the importance of product development relative to other central
competence areas. Although asking managers about their perception is one w
ay of evaluating the importance, its contribution to company success is ano
ther important measure. In this study, the impact of product development re
lative to other important competence areas, is measured to assess further h
ow critical product development is for overall company success.
The authors investigate these matters in a survey of top managers in 513 Da
nish production companies. Ten areas important for achieving company object
ives are identified. These are product development, market intelligence, pr
oduction management, strategy and vision, sales, marker responsiveness, pro
motion, internal co-operation, image, and supply management. Product develo
pment is rated a fairly important competence as it ranks number four, with
sales, market responsiveness, and production management ranking numbers one
to three. Yet a distressing negative impact on overall company success is
found for product development proficiency, whereas success is positively re
lated to production management, image, and differentiation of products. Fur
ther analysis reveals that product development contributes positively to su
ccess by enabling product differentiation and enhancing promotion proficien
cy. Influenced by and influencing many other competencies, product developm
ent is found to be a central competence.
Results support a nonfunctional and broad perspective of how, bundles of co
mpetences interact and impact on success and establish a positive overall c
ontribution to product development. (C) 2000 Elsevier Science Inc.