We assessed the costs of psychiatric inpatient care-planning consultations
to remote areas using videoconferencing, instead of the conventional face-t
o-face consultations at a hospital. The data were collected from all wards
at the department of psychiatry of Oulu University Hospital over 11 months.
A total of 14 videoconferences were conducted with two primary-care centre
s located 220 km and 160 km from Oulu. During the same period, 20 conventio
nal consultations at the Oulu University Hospital were also assessed. A que
stionnaire was completed by a total of 124 patients, relatives and health-c
are personnel; the response rate was about 90%. Of the respondents, 90% wer
e satisfied with the quality of communication afforded by videoconferencing
. At a workload of 20 patients per year, the cost of the videoconferences w
as FM2510 per patient; the cost of the conventional alternative was FM4750
per patient. At 50 care consultations per year, a remote municipality would
save about FM117,000.