Valued product attributes in an emerging market: A comparison between French and Malaysian consumers

Citation
Gtm. Hult et al., Valued product attributes in an emerging market: A comparison between French and Malaysian consumers, J WORLD BUS, 35(2), 2000, pp. 206-220
Citations number
45
Categorie Soggetti
Economics
Journal title
JOURNAL OF WORLD BUSINESS
ISSN journal
10909516 → ACNP
Volume
35
Issue
2
Year of publication
2000
Pages
206 - 220
Database
ISI
SICI code
1090-9516(200022)35:2<206:VPAIAE>2.0.ZU;2-H
Abstract
In the increasingly global environment, a fundamental question for many fir ms is whether to create a global strategy that will allow for the maximum u se of existing product offerings and marketing activities through standardi zation, or to what extent unique adjustments are required for success in a given local market. The purpose of this study is to compare sixteen product attributes, across three product categories (convenience, shopping, and sp eciality), nod the importance placed on these global attributes by consumer in a developed market (France) versus an emerging market (Malaysia) in the ir product evaluations. The results indicate that two of the studied produc t attributes (product quality and appearance) cart be standardized in globa l marketing strategies. The relevance of the other fourteen attributes is b ased on international market contingencies.