As. Bharadwaj, A resource-based perspective on information technology capability and firmperformance: An empirical investigation, MIS QUART, 24(1), 2000, pp. 169-196
The resource-based view of the firm attributes superior financial performan
ce to organizational resources and capabilities. This paper develops the co
ncept of IT as an organizational capability and empirically examines the as
sociation between IT capability and firm performance, firm specific IT reso
urces are classified as IT infrastructure, human IT resources, and IT-enabl
ed intangibles. A matched-sample comparison group methodology and publicly
available ratings are used to assess IT capability and firm performance. Re
sults indicate that firms with high IT capability fend to outperform a cont
rol sample of firms on a variety of profit and cost-based performance measu
res.