Rp. Bagozzi et Pa. Dabholkar, Discursive psychology: An alternative conceptual foundation to means-end chain theory, PSYCHOL MAR, 17(7), 2000, pp. 535-586
This study investigates how means-end chain theory and laddering can be use
d to represent consumers' reasons for supporting or not supporting abstract
marketing products such as ideas, goals, or perceptions. The specific empi
rical context used to illustrate the approach was the public's perceptions
of President Clinton. Six hundred and three respondents in a national rando
m sample of the public provided information on their stances toward the Pre
sident and the bases for these stances. The declared reasons for supporting
or not supporting the President were summarized in declarative maps and us
ed to test hypotheses about their structure and their impact on attitudinal
and behavioral variables. (C) 2000 John. Wiley & Sons, Inc.