The recent theory of 't Hooft [Nucl. Phys. B (Proc. Suppl.) 68, 174 (1998)]
models the black hole as a system endowed with an envelope of matter that
obeys an equation of state in the form p = (gamma - 1) rho, and acts as a s
ource in Einstein's equations. The present paper generalizes the 't Hooft t
heory so as to take into account a bulk viscosity zeta in the fluid. It is
shown that even a slight positive value of zeta will suffice to yield compl
ete agreement with the Hawking formula for the entropy of the black hole, i
f the value of the constant gamma takes a value that: is slightly less than
4/3. The value gamma = 4/3 corresponds to a radiation fluid.