Healthcare providers in Africa are having to increasingly rely on the resou
rces of the populations they serve. An 8-year experience with one of the fi
rst rural-based health insurance schemes in East Africa is described. initi
al difficulties included adverse selection of members with chronic ill heal
th, fraudulent claims and overuse of health services, leading to considerab
le financial losses. External technical assistance introduced member tracki
ng and regular reports, reduced adverse selection, fraud and overuse of ser
vices to a minimum, and achieved financial stability. Local market research
and a comprehensive marketing plan is essential for the overall success of
an insurance plan. Health insurance in this part of Africa is likely to as
sist middle income earners rather than the poor.