Ca. Frayne et Jm. Geringer, Self-management training for improving job performance: A field experimentinvolving salespeople, J APPL PSYC, 85(3), 2000, pp. 361-372
In a control-group field experiment using a reversal design, 30 insurance s
alespeople were randomly assigned to an experimental group that received se
lf-management training. A multivariate analysis of variance and subsequent
repeated-measures analyses of variance revealed that, compared with a contr
ol condition (n = 30), training in self-management skills significantly imp
roved job performance as assessed through both objective and subjective mea
sures. Performance improvement continued with time, and increases were sust
ained across a 12-month period posttraining. Subsequent training of the con
trol group produced similar increases in self-efficacy, outcome expectancie
s, and job performance. Potential mediating effects of self-efficacy and ou
tcome expectancies on the self-management-performance relationship were exp
lored and partially supported.