Self-management training for improving job performance: A field experimentinvolving salespeople

Citation
Ca. Frayne et Jm. Geringer, Self-management training for improving job performance: A field experimentinvolving salespeople, J APPL PSYC, 85(3), 2000, pp. 361-372
Citations number
50
Categorie Soggetti
Psycology
Journal title
JOURNAL OF APPLIED PSYCHOLOGY
ISSN journal
00219010 → ACNP
Volume
85
Issue
3
Year of publication
2000
Pages
361 - 372
Database
ISI
SICI code
0021-9010(200006)85:3<361:STFIJP>2.0.ZU;2-B
Abstract
In a control-group field experiment using a reversal design, 30 insurance s alespeople were randomly assigned to an experimental group that received se lf-management training. A multivariate analysis of variance and subsequent repeated-measures analyses of variance revealed that, compared with a contr ol condition (n = 30), training in self-management skills significantly imp roved job performance as assessed through both objective and subjective mea sures. Performance improvement continued with time, and increases were sust ained across a 12-month period posttraining. Subsequent training of the con trol group produced similar increases in self-efficacy, outcome expectancie s, and job performance. Potential mediating effects of self-efficacy and ou tcome expectancies on the self-management-performance relationship were exp lored and partially supported.