The high cost of medical care has created a crisis in access and quality of
services and has led to rapid changes in the structure and financing of he
alth care services. Managed care and managed competition are terms and tech
niques that have been invented in an effort to get a handle on the escalati
ng cost of care. The financial pressures of health care on corporations and
household budgets have forced many of the changes that clinicians are expe
riencing. The changing picture of treatment in the era of managed care is d
iscussed, including confidentiality, conflicts of interest, informed consen
t, double agentry, honesty, and the doctor-patient relationship.