Opened on 26 March 1999, First Impressions is a multi-species animal enclos
ure at Jersey Zoo, housing Andean bears Tremarctos ornatus, ring-tailed coa
tis Nasua nasua and short-clawed otters Aonyx cinerea. All levels of staff
from all departments participated in the design of First Impressions throug
h staff workshops. Flexibility in design was of paramount importance when d
eveloping the enclosure, so that species housed in the exhibit could, if ne
eded, be changed in the future without the need for major renovations of th
e area. Multi-species environments may provide a method for the more effici
ent use of limited zoo resources, and documentation of multi-species design
characteristics is therefore important. This paper describes features of t
he design of the outside habitat and the building complex which make up the
First Impressions enclosure.