As methods of health care delivery, and advances in technology change
our lives and practices, an essential element of personal and professi
onal relationships has become neglected. We have stopped listening to
each other, to our patients, and to ourselves; we have lost the art of
communication. The essential aspects of optimal communication and the
power of nonverbal signals are reviewed. Only by recognizing the impo
rtance of communication in surgical education, practice, and in fact i
n all aspects of daily life, will this encroaching societal deafness b
e rebuffed. (C) 1997 by Excerpta Medica, Inc.