In order to address what maintenance to tackle within given budgetary const
raints, bridge managers are now turning to computerized bridge management s
ystems. All too often, however, the capabilities of these systems fail to s
atisfy the requirements of the potential users. This paper describes a surv
ey of those actively involved in bridge management, aimed at identifying ex
actly what they do require of such systems and, based on the responses rece
ived, a functional specification for a more comprehensive system is propose
d. It is suggested that this should have a modular format, adopt a consiste
nt and rational approach based on transparent methodologies and be able to
prioritize projects according to a number of criteria. The functional speci
fication proposed provides a basis for the development of a system that it
is intended will. be both complementary to and compatible with the structur
es management system currently being developed by the Highways Agency.