Finance with a personalized touch - The banking industry has sure benefited from new technologies, but how can we ensure customer satisfaction?

Authors
Wells, N Wolfers, J
Citation
N. Wells et J. Wolfers, Finance with a personalized touch - The banking industry has sure benefited from new technologies, but how can we ensure customer satisfaction?, COMM ACM, 43(8), 2000, pp. 31-34
Categorie Soggetti
Computer Science & Engineering
Journal title
COMMUNICATIONS OF THE ACM
ISSN journal
00010782 → ACNP
Volume
43
Issue
8
Year of publication
2000
Pages
31 - 34
Database
ISI
SICI code
0001-0782(200008)43:8<31:FWAPT->2.0.ZU;2-3