C. Antaki et al., "Brilliant. next question...": High-grade assessment sequences in the completion of interactional units, RES LANG S, 33(3), 2000, pp. 235-262
We note interviewers' use, after an answer receipt, of markedly positive as
sessments (such as "brilliant," "excellent," etc.). They occur in a (permis
sive) sequence of [answer receipt] + [right/ok token] + [high-grade assessm
ent] + [move to next item] which, we argue, are task-oriented, rather than
content-oriented, devices. They signal movement through a series of interac
tional units: the completion of individual question-answer pairs, interview
schedule sections, and the whole series of questions. We discuss the possi
bility that such high-grade assessment sequences are hearably "institutiona
l" talk and that troublesome conduct of an interview may occasion their use
to mark successful completion of institutional objectives (here, interview
progress). We speculate on what it means to find that the use of these hig
h-grade assessments seems to be more prominent in interviews with people wi
th learning disability but note that their use might signal an episode of "
institutional" exchange in any talk.