Excellent performance: The role of communication and cooperation processes

This paper summarises recent research on excellent performance in the domai ns of software development and engineering. The paper focuses on difference s between excellent and moderate performers with respect to communication a nd cooperation activities. When excellent performers' peers were asked to d escribe an excellent performer, they frequently mentioned competencies refe rring to cooperation and communication. Compared to moderate performers, ex cellent performers more often regarded cooperation as a useful strategy. Ex cellent performers generally participated more in work-related communicatio n and cooperation processes than did moderate performers. Moreover, they we re found to be more engaged in specific cooperation-related activities, suc h as helping coworkers and asking them for feedback.