Companies are heavily investing in information technology (IT) to enhance t
heir market performance and competitiveness. IT also offers valuable opport
unities in new product development for industrial companies. Several compan
ies report that they successfully rise IT in their new product development
activities. This article explores how IT can be used to facilitate new prod
uct development activities and discusses its potential pitfalls. It also pr
ovides guidelines for successfully implementing IT in new product developme
nt. (C) 2000 Elsevier Science Inc. All rights reserved.