Computer-assisted decision making in the public policy arena has become mor
e prevalent in recent years as policymakers have faced increasing demands f
or accountability. Numerous support tools have been presented in the litera
ture and applied in practice. This paper presents a new computerized decisi
on support tool customized for a particular public policy issue-solid waste
management. The model, Multiple Attribute Decision System, differs from mo
dels previously presented in the decision support and solid waste modeling
literature by its comprehensive, systems approach. Solid waste systems are
shown to be large, complex, multidimensional, squishy systems. The comprehe
nsive approach of the Multiple Attribute Decision System addresses these is
sues by considering human factors as well its the mechanics of solid waste
management, and economic and environmental impacts are assessed. This paper
uses the solid waste example to highlight the importance of this study's a
pproach for public policy problems.