The traditional venue for the management of most medical and surgical emerg
encies has been the in-hospital environment. It is only when patients have
been fully evaluated and treated that they are discharged. The increasing c
ost of hospital stay and burgeoning cost of health care are forcing the med
ical profession to consider options where illnesses can be managed on a mor
e ambulatory basis. The objective of this study was to assess the volume, c
haracteristics, and disposition of emergency department (ED) patients who w
ere managed in the Short-Stay Emergency Observation Ward (SSEOW). A retrosp
ective study of all patients managed in the SSEOW at the Singapore General
Hospital (SGH) from July 1 to December 31, 1997 was conducted. The ED case-
records of all observed patients were reviewed. Demographic data as well as
information on duration of stay, provisional diagnoses, investigations per
formed, treatment rendered, and disposition were collected. A total of 114,
586 patients were seen at the ED during the study period. There were 9,126
(7.9%) patients who were observed and 1,756 (19.2% of observed or 1.5% of t
otal ED attendance) were subsequently admitted. The median duration of obse
rvation was 5.6 +/- 9.2 hours. The hospitalization rate for male and female
patients was almost equal (19.2% versus 19.3%) and those 60 years and olde
r (3,559 or 39.0%) had the highest hospitalization rate (28.0%). The higher
the triage priority, the more likely the patient was to be observed and su
bsequently admitted. Most were observed between 2 to 4 hours (3,288 or 36.0
%) and the largest group comprised of those with abdominal complaints (4,11
5 or 45.1%). Patients with alcohol-related problems were observed the longe
st (6.7 + 9.8 hours) but had the lowest hospitalization rate (2.6%), The SS
EOW allowed a 6.4% savings to direct inpatient admission at SGH. The SSEOW
represent a management area for the delivery of short-term and diagnostic c
are on an ambulatory basis. It is accessible, safe and effective in reducin
g adions. Copyright (C) 2000 by W.B. Saunders Company.