It generally is believed that physicians who have poor relationships with t
heir patients are more likely to be sued, We studied certain physician char
acteristics and related them to their number of malpractice suits and the a
mount paid to settle those claims. Physicians with better rapport with thei
r patients, who took more time to explain, and who were available had fewer
malpractice suits. The most significant correlation was found in time spen
t with the patient. As the time spent increased, the number of suits decrea
sed.