As an organization is being transformed by the use of information technolog
ies, life-long learning and on-the-job training have become a new working p
aradigm. This research is to investigate how group training impacts experie
nced workers in computer-based cognitive tasks. Fifty-four adults with prod
uction control related working experiences participated in this group train
ing research using a computer-based simulator developed based on the traini
ng program for theory of constraints (TOC), a production control theory. Tr
ainees were divided into higher achievers and lower achievers according to
a prior achievement test and three training conditions, trainees participat
ing individually, in groups of two, and in groups of three, were used for t
he experiment. The analysis suggests that lower achievers are benefited mor
e from group training, and the performance variance for individuals is sign
ificantly larger than groups of two and three trainees. The results are dis
cussed in terms of cognitive elaboration theory and compared with other stu
dies.
Relevance to industry
The results of this study can be used for corporations in determining an ef
ficient training protocol for computer-based training programs. The results
also suggest how corporations may choose to use group or individual traini
ng protocols based on their preferences in performance variance among train
ees. (C) 2000 Elsevier Science B.V. All rights reserved.