Rl. Cross et al., Boundary activities in 'boundaryless' organizations: A case study of a transformation to a team-based structure, HUMAN RELAT, 53(6), 2000, pp. 841-868
This paper reports a case study that analyzes changes in organizational bou
ndary activities carried out in a bank during and after restructuring from
a functional to a team-based structure. Results suggest that the need for s
panning, buffering, and bringing up boundaries does not disappear as organi
zations become 'boundaryless'. Rather; boundary activities increase in sign
ificance and migrate to lower organizational levels. Several propositions a
re generated for future research.