Boundary activities in 'boundaryless' organizations: A case study of a transformation to a team-based structure

Citation
Rl. Cross et al., Boundary activities in 'boundaryless' organizations: A case study of a transformation to a team-based structure, HUMAN RELAT, 53(6), 2000, pp. 841-868
Citations number
19
Categorie Soggetti
Management
Journal title
HUMAN RELATIONS
ISSN journal
00187267 → ACNP
Volume
53
Issue
6
Year of publication
2000
Pages
841 - 868
Database
ISI
SICI code
0018-7267(200006)53:6<841:BAI'OA>2.0.ZU;2-#
Abstract
This paper reports a case study that analyzes changes in organizational bou ndary activities carried out in a bank during and after restructuring from a functional to a team-based structure. Results suggest that the need for s panning, buffering, and bringing up boundaries does not disappear as organi zations become 'boundaryless'. Rather; boundary activities increase in sign ificance and migrate to lower organizational levels. Several propositions a re generated for future research.