User authentication is a vital element in ensuring the secure operation of
IT systems. In the vast majority of cases, this role is fulfilled by the pa
ssword, but evidence suggests that this approach is easily compromised. Whi
lst many alternatives exist, particularly in the form of biometric methods,
questions remain over the likely user acceptance, This paper presents the
results of a survey that examines user attitudes towards a range of authent
ication and supervision techniques. It is concluded that whilst there is st
ill an element of reluctance amongst users to depart from the familiar pass
word based mechanisms, many are convinced of the need for improved authenti
cation controls. The acceptability to users of various new techniques is va
riable, but many seem willing to consider a range of alternative methods.