Bj. Zebrack et Ma. Chesler, Managed care: The new context for social work in health care-implications for survivors of childhood cancer and their families, SOCIAL W H, 31(2), 2000, pp. 89-103
The changing organization of health care requires social workers to deal wi
th a variety of new demands, and in some cases alter their traditional prof
essional practice. Using the specific case of childhood cancer as a framewo
rk (or set of case examples), this paper identifies key issues faced by onc
ology social workers in hospital settings under managed care and ways they
have responded to them. The general content involves pressures on oncology
social workers to adapt to the new corporate culture and ideals fundamental
to managed care at the same time that the expressed psychsocial needs and
desires of survivors of childhood cancer necessitate Increased attention an
d expansion of service provision. Caught in conflicts that challenge them t
o reconcile simultaneous commitments to client service/empowerment and inst
itutional conformity, social workers must establish a more powerful positio
n to negotiate institutional and public policies that uphold the primacy of
a core Social Work ethic: A commitment to client-centered serv ice.