Business process re-engineering (BPR), a management tool that initially adv
ocated a revolution in the way businesses are driven, now carries the stigm
a of being a major cause of job elimination. This study reveals the depth o
f involvement of BPR practitioners in what, advocates claim, are the fundam
ental ingredients of BPR - business processes. The data alert the reader to
the different understandings and Practices related to business Process ana
lysis held by several UK and Brazilian companies. Possible reasons are give
n accounting for why some of the companies investigated seemed to lose a BP
R focus in favour of more urgent restructuring matters. The authors conclud
e that companies often lack a basic awareness of the business process conce
pt, and that misconceptions about these issues can lead to unrealised expec
tations at various levels in the organization.